Put Right People In Right Position
Let Professional Guys Handle Professional Issues
Design & Engineering
Design is the soul for mold making, issues of both part and mold could be pre-witnessed in this process, it’s vital for mold making.
In Hoshi Tool, all our designs follow the principle of Pre-analysis–Solution–Discussing with Customer on their expection and possible changes–Final mold solution.
Thus, follows above steps, below documents are necessary procedure during design process
- Moldflow analysis
- DFM Report
- 3D Mold Design
- PPT files to clarify issues and solutions
Project Management
We understand project management work as a comprehensive coordinate and lead work. After customer’s order release, we have two lines for communication.
Contact Window With Customer: Customer—Sales—Project Engineer/Manager
In this line, sales is the boss to lead the work, to take care well customer’s requirements and needs could be implemented in efficient and productive way.
Contact Window With Hoshi Team: Project Engineer/Manager–Mold Design Dept.–Manufacturing Dept.
In this line, project engineer/manager is the boss, every requirements getting from sales or customers could be guaranteed to released quickly to design and manufacturing dept. to fully utilize Hoshi’s advantage in flexible management.
Customer-Oriented Service
Sales is the first window and key window to contact with customer. Have you ever been crazy because of the sales don’t understand listed technical requirements? You trapped for delivery time delay because of sales cannot coordinate well the factory and forwarder? Have your important mold trial material being trapped by custom for more than one month because of sales don’t know how to do?
Come here to Hoshi Tool! You never have chance to encounter terrible experience.
Each sales here will be trained well to skillful handle things in a professional and well-organized way. They will be taught basic mold knowledge to have no commuication barrier for technical issues. Familiar with project whole running is a basic skill they master. Each sales you meet is a professional one, they are not only our employees, but also your site-representative to delivery your every single requirements. They deserve your Trust!
How Customer Say Hoshi?
Alisa, you are a very professional women in mold technology, a helpful hand for us in mold offshore sourcing. We like working together with you!
Grace, thanks for managing well the material custom clearance issue so quickly to arrange well the T1 mold trial, we appreciate your team's efforts to manage things well. Also, the excellent work in mold design process, and the professional tracking documents. Well done! We look forward to see the T1 samples!
Your project engineer's english capability makes me impressive, I have never have such experience that the project engineer himself could explain me the mold issues so well in english, bravo!
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